![]() ![]() This is something that a salesman has up his sleeve, as a key fact that can sway proceedings back in their way. This situation requires an act of desperation, which is where the Columbo Close can come in. Yet still the customer is heading for the exit. The salesman has provided all the positives, waxed lyrical about the features of a product/service, and glossed over the negatives. Putting these areas together, the Columbo Close is when a salesman is on the brink of losing his customer, who is heading towards the exit. The Hail Mary is associated with American Football What Actually is the Columbo Close in Sales?
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